05 Sep 2010 
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The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.

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 First Step
    In order to see our prices you need to join our dropship program - clic
 Why do I have to pay to join?
    Three reasons: Firstly, to stop retail consumers from simply purchasing direct from the dropship site whenever they want to buy something. Secondly, the infrastructure investment t
 Viewing Prices
    Prices are only visible to Registered and Logged-In Members -
 Out-of-Stock Items
  When you submit an order on our website you will receive email acknowledging the list of items ordered and whether your card has been authorised/declined. You will then recei
 Back Order Policy
   We do not keep back orders for items that are sold out at time of ordering. The website will usually provide approx redelivery dates. To ensure you receive the product, please reorder once the item is back in stock. If the price of the product has dro
 Cancelling Orders
   If you wish to cancel an order with us, this must be done in writing by e-mail (sales@1stopdropshipper.com) along with your order number and confirmation of your cancellation request. For items cancelled after dispatch, you will incur a 50% handling c
 What costs are involved?
   Beyond initial registration and subscription fees simply the cost of placing an order.
 What kind of discount on retail can I expect?
  This varies depending on: the item itself [big name, very high demand branded products tend to have smaller margins than (say)
 XML / CSV downloads
 You are welcome to take the item details from our site and add them to your own. The benefit with this option is that it’s simple, you only have to take what you need, when you need it.
 Is it worth my while selling cheaper items - like under £10?
  The percentage on smaller products and accessories is often proportionally higher. An example is a cheap £50 printer where the profit margin might be £5 or £10. Yet you can make the same profit margin by selling the USB cable with just an investment
 Do you have a recommendation on the retail prices I should charge my customer?
  It really depends on the products, some products you can double, while other products you can make 4-6 times their value (plus shipping). Where ever possible our website will display usual RRP’s for your guidance.
 Do you ship internationally?
  Not currently, but we hope to do so in the near future. 1 year/Lifetime members will be the first to be offered this service when it is made available.
 Will you advertise your business name on the package?
  How do I know that you will not advertise your business name when you send my package to my customer? It is not in our interests to do so. We want to look after our dropshippers - we want to grow our business with you, not against you
 Can you send my delivery note / invoice with the order?
  Can you send my delivery note / invoice with the order? This feature will be coming soon. We will not send any paperwork with the order (not even our own).
 Do I have to reside in the UK to use 1stopdropshipper?
 Do I have to reside in the UK to use the dropshipping program? No, you are welcome to join our dropshipping program and we are happy to ship your order throughout UK.
 Can I collect my order from your showroom?
  We currently only offer a mail order service with no collection facilities.
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